What this is
Spocket runs your code for you. You give us a program — a bot, a worker, a scheduled job — and we keep it running on a machine we manage, so it stays online when your computer is not.
These terms cover the service, your account, and what each of us is responsible for. Using the service means you accept them.
You must be old enough to enter a contract where you live. If you are using this for a company, you are confirming you may agree on its behalf.
Your account
Keep your sign-in secure. Anything done through your account is treated as done by you, so do not share access you would not want used.
Tell us promptly if you think someone else has got in. We can disconnect linked tools and end sessions for you.
One person or organisation per account. Do not create extra accounts to get around limits on your plan.
Your code and your content
What you deploy stays yours. We do not claim ownership of your code, your data, or anything your program produces.
You give us permission to store, copy and run it — only as far as is needed to provide the service. That includes keeping earlier versions so you can roll back, and reading output so we can show you logs.
You are responsible for having the right to run what you upload. If your program uses someone else’s code, data or content, make sure you are allowed to.
What you may not run
Anything illegal where you are, or where we operate.
Programs that attack, overload, scan or disrupt other systems, or that try to break out of the environment we run them in.
Cryptocurrency mining, or any workload whose main purpose is consuming compute rather than doing work for you.
Spam, mass unsolicited messaging, or bulk automation that violates the terms of the platform it talks to. That includes self-bots and any use of an account in a way its provider forbids.
Material that sexualises children, incites violence, or facilitates serious harm.
Deliberately hiding what a program does from us when we ask, or misrepresenting it to get around these rules.
We can suspend or remove anything that breaks these rules, usually without notice where the harm is ongoing. Where we can, we will tell you what happened and why.
Automated access
You can connect a coding assistant or another tool to your account and let it deploy and manage your programs for you.
Anything that tool does counts as your action. Check what you are approving before you approve it, and disconnect anything you no longer use — you can do that at any time from your settings.
Connected tools can never read a secret back out. They can replace a value, not retrieve one.
Paying
You pay for capacity — a slot that holds one program — not for the time it spends running. A stopped program keeps its slot; deleting it frees the slot.
Plans bill monthly in advance and renew until you cancel. Cancelling stops the next charge; it does not refund the current period.
Prices can change. We will tell you before a change affects you, and you can cancel if you would rather not continue.
If a payment fails we will keep your programs running for a short grace period and tell you. After that they stop — but nothing is deleted, and paying brings them back.
If an account stays unpaid for a long time we may free the machine a program was holding. Your code and settings are still kept, and paying rebuilds it.
Refunds
If something on our side stopped your program from running and we could not fix it, tell us and we will make it right — usually a credit, sometimes a refund.
We do not generally refund for a program that failed because of its own code, a missing configuration value, or a change made by a service it depends on.
Ask. We would rather sort it out than argue about it.
Uptime and limits
We work to keep things running and to bring a program back automatically when it stops. We do not promise uninterrupted service, and we are not offering a guaranteed uptime commitment on these plans.
A program that keeps failing to start will eventually be left alone rather than restarted forever, and we will tell you. That is deliberate — a restart loop hides the real problem.
Each plan has a memory ceiling. A program that exceeds it is stopped and restarted rather than being allowed to affect anyone else.
Maintenance happens. We aim to keep it brief and, where it can be planned, quiet.
Ending things
You can stop at any time — delete your programs, or close your account from settings.
We can suspend or close an account that breaks these terms, that puts the service or other customers at risk, or that we are legally required to act on.
If we close your account for a reason other than serious misuse, we will give you a reasonable chance to export what you have.
When an account is deleted, so is the content in it. That cannot be undone.
Liability
The service is provided as it is. We do not warrant that it will meet every need or run without interruption.
We are not liable for lost profits, lost data, or indirect or consequential losses.
Where liability cannot be excluded, it is limited to what you paid us in the three months before the claim.
Nothing here limits liability for fraud, or for anything that cannot be limited by law.
Changes
We may update these terms. If a change matters to you, we will tell you before it takes effect.
Continuing to use the service after a change means you accept the updated terms.
Contact
Questions about any of this: [email protected].